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IMPORTANT |
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We sell supplies ONLY for cultivation of edible, legal mushroom species. If you mention in your correspondence with us anything related to cultivation or consumption of illegal mushroom species, we will be required to refuse the order. No exceptions!
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Payment methods |
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- Interac Email Transfer - the most secure way to make a payment
- Electronic Bill Payment via Royal
Bank, CIBC, BMO, TD and Scotia Bank
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Links |
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This site may
contain links to other sites on the Internet
that are owned and operated by third parties.
You acknowledge that we're not responsible
for the operation of or content located
on or through any such site. |
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Order Acceptance
Policy |
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Your receipt
of an electronic or other form of order
confirmation does not signify our acceptance
of your order, nor does it constitute confirmation
of our offer to sell. We reserve
the right at any time after receipt of
your order to accept or decline your order
for any reason or to supply less than the
quantity you ordered of any item. |
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Out-of-Stock
Products |
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Usually,
we ship products within 2 business days.
However, there may be times when the
product you have ordered is out-of-stock
which will delay fulfilling your order.
We will keep you informed of any products
that are unavailable for immediate
shipment. |
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Privacy |
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We keep
your personal information private and secure.
When you make a purchase from our site,
you provide your name, email address, credit
card information, address, phone number,
and a password. We use this information
to process your orders, to keep you updated
on your orders and to personalize your
shopping experience. Our secure servers
protect your information using advanced
encryption techniques and firewall technology.
To keep you informed about our latest
offers, we may notify you of current
promotions, specials and new additions
to the Sample Store site. You may unsubscribe
from our newsletters by following the
unsubscribe instructions in any email
you receive from us.
We use "cookies" to keep track
of your current shopping session to personalize
your experience and so that you may retrieve
your shopping cart at any time. |
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Returns |
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All materials
are thoroughly inspected before they
are shipped to you. We guarantee that
they are leaving our facility in perfect
condition and free or contamination.
Since we cannot control the storage of
the materials once you receive them,
please inspect all materials upon receipt.
Any issues must be reported within 24
hours after receipt of the materials.
Only defective or damaged items are
subject to replacement or store credit.
If we do accept a returned item, a restocking fee of 20% would apply.
Please note that we do not offer refunds
for mushroom cultures, because they are
prepared specifically for each order.
Each culture is tested before shipping. Since we have no control over the delivery or the environment during the shipping, we have to disclaim any responsibility for the cultures after they are shipped out.
Use of mushroom cultures requires a certain skill set and sterile environment. Contamination can easily occur if you do not have a sterile environment while working with the cultures.
We do not refund shipping charges, as
those are paid to third parties.
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Shipping Policy |
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Usually,
we ship products within 2 business days.
We cannot guarantee when your order will
arrive, as delivery is managed by third
parties like Canada Post and Purolator. |
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Typographical
Errors |
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In the event
a product is listed at an incorrect price
due to typographical error,
we shall have the right to refuse
or cancel any orders placed for product
listed at the incorrect price. We
shall have the right to refuse or cancel
any such orders whether or not the order
has been confirmed and your credit card
charged. If your credit card has already
been charged for the purchase and your
order is canceled, we shall immediately
issue a credit to your credit card account
in the amount of the incorrect price. |
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Copyright
and Trademark Notice |
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Unless otherwise
specified, all materials appearing on
this site, including the text, site design,
logos, graphics, icons, and images, as
well as the selection, assembly and arrangement
thereof, are the sole property of MushroomSource.ca.,
Copyright © 2012, ALL RIGHTS RESERVED.
No materials from this site may be copied,
reproduced, modified, republished, uploaded,
posted, transmitted, or distributed in
any form or by any means without our
prior written permission. All rights
not expressly granted herein are reserved.
Any unauthorized use of the materials
appearing on this site may violate copyright,
trademark and other applicable laws and
could result in criminal or civil penalties. |
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